Privacy Policy 1

Privacy Policy


Data protection and security - We value your trust.

Your personal data, order and account information transmitted to us will only be used to process your order. All customer data is stored and processed by us in compliance with the provisions of the EU General Data Protection Regulation (GDPR).

We do not pass on your personal data, including your home address and e-mail address, to third parties. Excluded from this are our service partners who require the transmission of data for order processing (the shipping company commissioned with the delivery, the credit institution commissioned with payment processing and Trusted Shops for buyer protection). In these cases, however, the scope of the data transmitted is limited to the minimum required.

We make every effort to protect your personal data from unauthorized access and misuse by using suitable technical and organizational measures.

You have the right to free information, correction, blocking and deletion of your stored data at any time. Please contact info(at)tiktaktoo.de, send us your request by post or fax or contact our data protection officer directly (see below).

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

TikTakToo-Kindergartenzentrale GmbH
Preetzer Str. 15
D-17153 Stavenhagen
Germany, Germany
Managing directors: Franka Ewald, Kurt Ewald Erler
Phone: 039954 25880
Fax: 039954 258822
Email: info(at)tiktaktoo.de




Collection of general information when visiting our website

In principle, it is possible to use our website without providing personal data. Only the IP address, browser string and referrer string must be transmitted each time the website is accessed for technical reasons.
This information is stored in server log files and contains the names and version numbers of the web browser and the operating system used, the requesting IP address, possibly the URL of the previous website, the URL accessed, the time of access, the status or error code of the response, the transmission protocol and the amount of data transmitted.
You can change your browser and referrer string settings via the options of your web browser or by using plugins.

Your IP address to which you have connected:

216.73.216.54

Your browser string transmitted to us:

Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)

Your referrer string transmitted to us:

no referer found

They are processed in particular for the following purposes:

  •     Basis for establishing a connection to the website,
  •     Ensuring the smooth use of our website,
  •     Evaluation of system security and stability and
  •     for general statistical evaluation.

 

We do not use this data to draw conclusions about your person and do not pass it on to third parties. Information of this kind may be statistically evaluated by us in order to optimize our Internet presence and the technology behind it.

We reserve the right, in the event of serious violations of our terms of use and unauthorized access or attempted access to our servers, to initiate a derivation of personal data with the aid of individual data records.

We store this data for one year for reasons of criminal law.

Our Internet service provider Host Europe GmbH, Hansestrasse 111, 51149 Cologne, also creates server log files for load distribution and to protect against illegal activities and attacks. This data contains your IP address, the website accessed, the amount of data transferred, the requesting internet service provider and the status code of the transfer. Due to the encrypted transmission, no page content or sent data is visible here. These server log files are stored for up to ten days. Host Europe GmbH does not use this data to draw conclusions about your person and does not pass it on to third parties.


Order or register on our website

Personal data is only collected with your express consent.

We do not pass on your personal data, including your home address and e-mail address, to third parties. Exceptions to this are our service partners who require the transmission of data for order processing (the shipping company responsible for delivery, the bank responsible for payment processing and Trusted Shops for buyer protection). In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

Data is only processed in this context for as long as the corresponding consent is available. Thereafter, it will be deleted, provided that there are no statutory retention obligations to the contrary.

When ordering or registering for the use of our personalized services, some personal data is collected:

  •     Surname and first name
  •     e-mail address
  •     Address with street, house number, zip code, city and country
  •     Company name, if applicable
  •     Telephone number, if applicable

If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time.

Your rights

If personal data is processed, you have the rights specified in the European General Data Protection Regulation (GDPR), in particular the right to information, rectification and erasure. Consent to the processing of data can be revoked at any time.
Please contact the data protection officer named below.
If you believe that your legitimate interests have been violated in the processing of personal data concerning you, you have the right to lodge a complaint with the competent data protection supervisory authority in the federal state in which you reside or with the authority responsible for us as the controller.


Cookies

We only use functional cookies, i.e. we only send or set cookies if they are required to fulfill a function of the site. This is necessary, for example, when filling the shopping cart: without cookies, the shopping cart would be empty again the next time the page is accessed.
Cookies are required for login, checkout/checkout and shopping cart functions.
Our cookies only contain a unique ID and no other data.
Our cookies are deleted when you log out or expire automatically after five hours - we do not use artificially long cookie lifetimes.

Your cookie transmitted to us contains:

no cookie found

Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your web browser. Please use the help functions of your web browser to find out how to change these settings. Please note that the above-mentioned functions of our website may not work if you have deactivated the use of cookies.

You can delete individual cookies or the entire cookie inventory via your browser settings. You will also receive information and instructions on how to delete these cookies or block their storage in advance.


Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter referred to as YouTube). If you activate the YouTube plugin on a page, a connection to YouTube servers is established.
YouTube receives typical data such as IP address, browser string, the page visited and other device-related information, e.g. the name of your graphics card.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy).

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent.

Activating/calling up YouTube automatically triggers a connection to Google.

We use the no-cookie version of YouTube, in which YouTube promises not to use cookies.

Further information on data protection at YouTube can be found in the provider's privacy policy at https://www.google.de/intl/de/policies/privacy/

Google processes your data in the USA and has submitted to the EU_US Privacy Shield:https://www.privacyshield.gov/EU-US-Framework.


Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and to offer Trusted Shops products to buyers after an order.

This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content Delivery Network) as part of order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. You can find further information on data protection at Trusted Shops GmbH here: https://www.trustedshops.de/impressum/#datenschutz

When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. Individual access data is stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement concluded between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked using a neutral parameter, the e-mail address hashed using a cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Further details, including on the objection, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

PayPal as payment method

We offer PayPal as a possible payment method for settling your invoice. PayPal is a so-called payment service provider through which online payments can be made. PayPal acts as a trustee between the recipient of a payment and the sender of a payment. PayPal also offers the sender of a payment so-called buyer protection services.
The address of the European operating company of PayPal: PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

Every PayPal user has a so-called PayPal account, which is a virtual business or private account. An e-mail address is assigned to this PayPal account instead of an account number. Furthermore, payments can also be made via credit cards that are assigned to a PayPal account.

If you select the PayPal payment method during the ordering process, you consent to the following personal data being automatically transmitted to PayPal:

Last name, first name, email address, full address, your IP address, telephone number if applicable, mobile number if applicable and possibly other data required for payment processing by PayPal. The latter also includes personal information about the value and content of the respective order or the concluded purchase contract. PayPal can only guarantee buyer protection with this information.
Further purposes of this processing of personal data by PayPal are the execution of the payment transaction and the prevention of fraud.
Personal data will only be transmitted to PayPal if there is a legitimate interest in the transmission.

PayPal reserves the right to pass on the transmitted personal data to other affiliated companies, subcontractors or service providers in order to ensure the fulfillment of contractual obligations.

If you do not wish your personal data to be stored, processed and forwarded by PayPal, you can revoke your consent to PayPal at any time. However, this revocation does not affect personal data that must be used or transmitted by law to fulfill the payment order.

Details on the use, storage, processing and transmission of personal data by PayPal can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.


Changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.


Questions for the data protection officer

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly:

Data Protection Officer
info(at)tiktaktoo.de
Tel: 039954 25880